Ticket triggers
Start workflows when tickets are created, updated, escalated, or resolved.
Ziqme Workflow
Automate the operational steps around every customer request
Ziqme Workflow connects ticket events, SLA policy, notifications, and team routing in one automation layer.
Notification routing
Notify the right team or channel when status, priority, or SLA state changes.
SLA policy
Use timers and thresholds to drive escalations before service commitments are missed.
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Early teams validating Ziqme Workflow
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